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Travel Nursing Agency
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Travel Nursing Company Review of: Medical Staffing Options
| | Score
(all time) | Score
(within 1 year) | | 1. Knowledgeable | 4.4 | |
| 2. Friendly | 4.8 | |
| 3. Efficient | 4.5 | |
| 4. Honest | 4.5 | |
| 5. Pay rate | 4.1 | |
| 6. Paycheck accuracy | 4.4 | |
| 7. Housing | 4.2 | |
| 8. Benefits | 4.3 | |
| 9. Supportive | 4.6 | |
| 10. Assignment selection available | 4.2 | |
| 11. Individualized | 4.5 | |
| 12. Insurance plan | 4.3 | |
| 13. Reliable | 4.5 | |
| 14. Accessible | 4.7 | |
| 15. Reputable | 4.5 | |
| 16. Accommodating | 4.5 | |
| 17. Professional | 4.7 | |
| 18. Paycheck arrival time | 4.7 | |
| 19. Chances you will recommend this agency | 4.5 | |
| 20. Chances you will work with them again | 4.6 | |
| Total Score (number or rankings) | 89.5(75) | (0) |
- I have absolutely had the best experience being followed up with by Megan Costa. From the first time she reached out to me, all I have experienced has been great professionalism, friendliness, helpfulness as well as kindness and courtesy. She has been extremely thoughtful and always ensures that I understand all the process that travel nursing requires for a career in the field of nursing. She's the type of recruiter that you can feel her smile coming through the telephone line! She is experienced and yet is still not afraid to tell me she needs to "check on that and get back to me". Which she does as quickly as she can which shows me that I am important. I look forward to a long career with Megan as my recruiter and MSO as my company. I give Megan an eleven on a scale of one to ten. She is an amazing, friendly and sweet young lady who is truly an asset to her company! 12/02/2020
- MSO has been a great agency to work with as a first time traveler because they are very quick to respond and always willing to help in any way they can. There are plenty of resources for any problem that may arise and to help answer any questions that I have. 11/26/2020
- It’s not the best company I’ve worked for. But not the worst either. 11/24/2020
- Brooke Hamann and the team at MSO are amazing, they are quick and efficient at dealing with any issues that arise. Brooke keeps in touch frequently to make sure everything is going well at the facility I am working at, and she also checks in just to make sure I haven't completely lost my mind yet. The staff at MSO is the best and I recommend them to all possible travel RN's 11/19/2020
- Very easy to work with 12/19/2019
- Very informative and trustworthy. 12/19/2019
- Very individualized. With the honesty and listening they provide to each recruit, satisfaction for everyone can be achieved. 12/19/2019
- Shelbey Thompson is always available. She always gets back to me. I can always ask her anything. I’m very please with my travel company and contact person. 12/19/2019
- Shelbey Thompson is always available. She always gets back to me. I can always ask her anything. I’m very please with my travel company and contact person. 12/19/2019
- My recruiter Shelbey Thompson has been above and beyond helpful. She goes out of her way to ensure that I am taken care of 100% of the time and I always am able to reach out if I need help. MSO has been great for me. 12/19/2019
- Justine Mallett has been an excellent source of knowledge for me and very helpful throughout my first travel experience. 12/19/2019
- Justine has been extremely helpful, knowledgeable, and willing to answer any question. Very easy to talk to and made the moving process smooth. I would recommend this recruiter and organization. 12/18/2019
- Cory Montell has been very helpful and accessible throughout the process 12/13/2019
- This is a great agency to work for! The staff are friendly and helpful! 12/13/2019
- This company and my recruiter never made me feel like a number like some of the others. They provided me with everything I needed to choose the right assignment and there was no pressure. My recruiter is always available. Looking forward to a long relationship. 12/13/2019
- I have been very satisfied with this agency and the recruiters I have worked withover the past two years. Zach has been very accessible and easy to work with considering my night shift life style. 12/12/2019
- Agent Jene was very friendly and willing to help. Despite low rates in Hawaii she offered $ 500 more then other agencies. she reassured me that she will helping me with my housing search, even if i will get the housing stipend. Great personality, highly recommend. 11/27/2019
- great company and work well for me to provide employment 11/07/2019
- Professional experience. Nicely done. 10/30/2019
- very knowledgeable,professional & thorough! 10/25/2019
- I worked with a great company and will more than likely choose them again. My recruiters were great!! 10/23/2019
- This company and my recruiter Shelbey Thompson has been nothing but amazing! Upon deciding to leave a staff position and transition into becoming a travel nurse. Shelbey helped and held my hand the entire way! She spent the time to explain so many things, I never felt rushed or unimportant. She listens to me and gives knowledgeable advice. If there is something she doesn’t know, she goes finds out and gets back to me quickly. I love working with her! I honestly don’t think I would have done this and feel as confidently as I do without Shelbey’s support. I’m currently on an incredible assignment and I hear from her every week. It’s so great having a recruiter that’s so awesome! 10/10/2019
- Justine has been very helpful in getting me all set up with the company and very efficient at keeping me in the loop and answering all my questions quickly. 10/07/2019
- As my first travel agency and assignment it has been a pleasurable experience 07/29/2019
- This agency has been so helpful!! 05/27/2019
- Really happy with this agency. Best part, we get paid weekly 😁 05/27/2019
- My recruiter Mike has been amazing. Over all great experience. Looking forward to my next assignment 05/20/2019
- This was my first travel job. The staff at MSO really guided me and answered all my concerns. It was a lot of paperwork, and I found myself getting frustrated. The recruiting team, Chris and Hannah and now Rachel were amazing. They walked me through everything and eased my anxiety. MSO is a Stellar Travel Nursing Company, for a Stellar Nurse like myself. 02/12/2019
- For my first travel assignment it has been wonderful working with everyone. 02/11/2019
- I have had zero problems, everyone is so nice and easy to work with. I could be happier in my choice of MSO! 01/15/2019
- My recruiter doesn't look at me as a number. She got to know me and my family, listens to my requests and concerns, and takes the time to really work with me to get the assignment I want. I have ZERO complaints! 01/12/2019
- MSO has been an amazing company to start my first assignment and hopefully many more to come! My recruiter Elizabeth Warnement is personable, patient, and just plain awesome. She has taken much time putting my mind at ease with the anxiety starting a new career had brought. She has made the transition smooth and given me all the facts from the beginning. I really sense a genuine person when working with Elizabeth. So far I’m very pleased with MSO and can’t think of any complaints! 12/06/2018
- I love you Karen, your the best recruiter!! 11/30/2018
- Great, they really got my back. Did not get paid for holidays from the hospital. Which I knew this. Very unprofessional of the hospital. They said it was not in the contract. Rude on their part and I and my recruiter were unaware. Otherwise great job. 11/21/2018
- This is a very profressional company that has wonderful caring and respectful people that works for this company 11/04/2018
- Karen B., my recruiter is more like a little sister. Always trying to look out for me. Feels like family not a company. 11/01/2018
- I love working it’s this company. I have called other agencies and there pay might be slightly higher, but the benefits at this company are much better and they actually care about me as a person not just an employee. They may not have every availability on jobs out there but they have all been quality jobs and I have NEVER gone with out one in the 4 years I’ve been with them unless it was my choice. I have had many opportunities to change companies but I haven’t and I won’t. There is a reason for that I consider them like family not just a job!! 10/24/2018
- This is a great company to work for. The pay isn't the highest in the business but is acceptable,insurance is good and extremely affordable, pay check always on time & correct, and all the recruiters I have worked with are friendly and efficient. Would love for them to have more job location options, especially in the central and southern U.S. 10/24/2018
- A lot has changed with this company over the years. I stay because of my recruiter Elizabeth Warnement. She is the absolute best! 10/23/2018
- I have worked with Zach Heyne with Medical Staffing Options since my first travel assignment. He has been kind, patient, and accesible. I've had no problems finding assignments or getting the pay I am looking for. They have been great and I recommend them to all my nurse friends! 10/22/2018
- This is my first travel company I have worked with. Overall it’s been a decent experience and a learning experience for sure. 10/22/2018
- My recruiter Jordan Safin Safin is the best!. She nominated me for the Daisy Award and I received it September 2018. It was one of my highlights during my nursing career. I have worked with several companies and MSO is the best! I would highly recommend MSO to anyone who is thinking about becoming a traveler! 10/21/2018
- Medical Staffing Options has been great to work with for the past 17 months. I wish I knew and was a part of this company sooner.The best health benefits I ever had. My recruiter is beyond wonderful, easily accessible anytime,Elizabeth Warnement! 10/20/2018
- A few years ago, I would not have recommended this company. However, they have turned things around significantly! I looooove my recruiter, Jordan, and I would recommend her to anyone. She’s amazing, and goes above and beyond for everything I have asked of her. This company definitely makes you feel like you’re put first! 10/20/2018
- My recruiter Elizabeth is fantastic! 10/19/2018
- I have enjoyed working with Medical Staffing Options this past year. My recruiter Mark Johnson is a very reliable and friendly person and I have enjoyed working with him!! 10/19/2018
- A fair and trustworthy company to work for. 10/18/2018
- Jordan and Brian have been nothing but the best. By far the best agency I have worked with in the past two years. 10/17/2018
- I have gone through 4 recruiters in a very short amount of time which was a little frustrating but they were all great. My current recruiter Elizabeth is amazing. She’s so friendly and personable. My career and financial status depends on her and how hard she works to find the right assignment for me. When I text her 5 times a day when the end of a contract is coming up she never makes me feel like I’m a bother and she always works very hard to find and get me a contract. Since I work odd hours I sometimes text her at strange times and she is usually always available. I feel most travel companies are dime a dozen and it’s really the recruiters that can make or break a company. Elizabeth definitely makes MSO and I would recommend her to anyone!! After talking to other travelers on different contracts it seems they usually get paid a little more than me. 10/17/2018
- . 10/17/2018
- I had a great experience working with Mark from MSO. It was so nice having someone relatable and always willing to help. Even with his being my first travel position, I felt prepared and knowledgeable on my first day on the job. I would definitely recommend them to my fellow nurses! 10/17/2018
- I had a great experience working with Mark from MSO. It was so nice having someone relatable and always willing to help. Even with his being my first travel position, I felt prepared and knowledgeable on my first day on the job. I would definitely recommend them to my fellow nurses! 10/17/2018
- Great agency 10/17/2018
- Everyone I’ve had contact with has been amazing!! From my recruiter Jordan and others I have found this to be a wonderful process and journey!! Thank you Medical Staffing Options for getting me started in travel nursing!! 10/17/2018
- I started with MSO four years ago. I was instantly family. They get to know you and your needs. They are very personable and professional. Jordan Safin is my recruiter and always goes out of her way to make sure everything is lined up for a job. Or if there is a problem, she is on top of things to quickly resolve it. I have had some issues with payroll but the company is working to make it better. Great company to travel for. 10/17/2018
- great company-very helpful-good communication-i am extending my contract due to great success with this company 09/10/2018
- I've worked with several different travel agencies. One of the most important things for me was benefits for my family and medical staffing options is one of the best in premiums and deductibles. I love my recruiter and my compliance officer. Everyone at Medical Staffing options has been incredible from day one my recruiter is easily accessible and always available. They're taking the time multiple occasions to tell me how much I am valued and appreciated in the way of gifts, cards and in personal conversations. I finally recommend MSO. 08/15/2018
- Very pleased with MSO, this is my third contract with them and plan on staying with them!! 07/07/2018
- Great company to work for. Excellent benefits, decent pay, paycheck always right & on time.My only complaint is that the assignments available in my specialty- psych- are limited. I would love to stay with MSO but may have to move on to find a job in the south. 05/05/2018
- Absolutely love MSO. My recruiter has been a phenomenal advocate for me. He is extremely attentive and responsive. MSO certainly goes above and beyond expectations in accommodating and meeting the needs of their nurses. I have been a nurse for 42 years and have never been treated as well as with MSO. MSO "gets it". They understand nurses. 02/14/2018
- Great company! 01/02/2018
- The overtime pay used to be amazing. Now it is terrible!!! There's no incentive to pick up hours when your making less money after 40 hrs.. 12/19/2017
- The agent working with me Elizabeth Warnement has provided exceptional service and has been very professional throughout the process. I truly appreciate the work that she and the company have provided me with. 12/17/2017
- The aganecy has been a absolute pleasure to work for. I have absolutely no complaints at all, the staff has always treated me well, and I have never had a single issue. My recruiter, Elizabeth Warnement is fabulous. She looks out for me with contracts, remains available, and is always very responsive to me and any questions or concerns I have. 12/15/2017
- na 12/15/2017
- Elizabeth Warnement is The best recruiter!!! Personal, professional just a great overall attitude with everything that has come her way!!! I Always feel comfortable to ask questions or chat and responded too almost immediately. MSO has great bonuses and insurance. This company has been really great to work for and made my transition into this type of nursing seemless! 12/14/2017
- Fast, friendly, and efficient! 12/14/2017
- Michael Simone has been a great recruiter. There have been multiple issues working with this company but Michael always makes sure that my needs are taken care of. 12/14/2017
- LOVE MY RECRUITER 11/10/2017
- I love my recruiter, Michelle Tiberi. She is very knowledgeable and always there whenever I need her! 06/12/2017
- Worst agency ever. Repeatedly messed up my paychecks. 07/03/2016
- Frustrating. The company was unable to answer many questions that I , the nurse, had about the facility I was placed in. On many occasions tried to ask the hospital certain questions and was always referred back to the agency who , 9 times out of 10, had no clue what I was talking about. Paid via a tool called Field Glass that hospital used. Agency was to provide a pass code. The agency had no idea what field glass was let alone provide a pass code. Could deal with that, but it took them nearly a week and a half to figure the problem out with many emails back and forth to California. Since it was their clients tool to keep track of travel nursing hours, it would have been nice for them to have somewhat of a clue as to what the nurse was talking about. Here's a novel idea; nurse is asking agency a question about THEIR clients hourly tracking method ( the clients punch clock for travelers). Not one person in the agency had ever heard of this Field Glass thing. The novel idea is this, I know it's complicated!! The agency call the client (hospital) and ask them what this Field Glass thing is all about. Poor communication between the agency and the facility where the nurse was placed. On a positive note, they were VERY nice. Unfortunately, nice does not pay the bills. 06/17/2015
- Some positives but mostly negatives with this agency. I started working for them because the pay seemed fair and they had assignments in a state I wanted to work in.
The first assignment I was cancelled every other week, no guaranteed hours. I found out the staff nurses were pretty much making close to what I made and I was cancelled all the time.
The second assignment I was promised reinbursements for classes and my nursing license, as well as a travel allowance to the state. I was only given the travel allowance.
On a good note I have had not problem with pay checks on time and correct or with hospital competencies through my agency. They have this together!! My agent is very friendly but promises thing he can't deliver. 11/15/2014
- Poor communication and lack of knowledge of my assignment on their part. Contract length was much shorter than I was told.continued to be asked for more paperwork along with many assessment tests that needed to be complete including PBDS after arriving to hospital. First pay check was wrong. It was a nightmare. 12/26/2013
- Unreasonable demands - 5 TB tests? (None were positive) Repeatedly requested additional info - even weeks after assignment started - much more than ANY other company I have worked with. Last minute call-offs (on the way to work already!) without any compensation. MUCH miscommunication with hospital/staffing company. 11/22/2013
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