Travel Nursing Agency Ranking Results

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Travel Nursing Hospital Review of: Maxim Healthcare
 Score
(all time)
Score
(within 1 year)
1. Knowledgeable2.52.5
2. Friendly2.72.5
3. Efficient2.22.2
4. Honest22.0
5. Pay rate2.73.0
6. Paycheck accuracy3.12.8
7. Housing2.52.5
8. Benefits2.42.5
9. Supportive2.12.2
10. Assignment selection available2.92.5
11. Individualized2.22.5
12. Insurance plan2.42.5
13. Reliable1.92.0
14. Accessible2.52.5
15. Reputable2.52.5
16. Accommodating1.92.0
17. Professional2.32.5
18. Paycheck arrival time3.53.0
19. Chances you will recommend this agency1.82.0
20. Chances you will work with them again1.82.0
Total Score (number or rankings)47.9(10)48.2(4)
  • Worked four contracts with Maxim. Should have gotten a completion bonus for each contract. Also owed mileage and sick time (CA) of 24 hours. Never saw any of it. They kept telling me the check was being processed, the payments were being reviewed, etc. Then my recruiter left and the new recruiter said he would have to research the issues to get up to speed. Now, since my last contract has ended, they say there is nothing they can do, even though I was never paid for the items listed. They will also try to low ball you every step of the way. After doing a little informal research, I found that I was being paid almost $400/week less than other Maxim nurses on the same unit for the same work. 06/10/2018
  • Horrible agency. I would give all zeroes if it were an option. Rude, hateful to their nurses. They do not want to pay for work done. Never again! 06/07/2018
  • During the last 5-6 years I have traveled as an ICU/CCU RN in Washington State. The travel nurse company I was so thankful to find is Maxim Healthcare Service/TravelMax positioned in Seattle, WA. Prior to my travels, I had worked in a fast-paced ICU/CCU/CVICU environment for 25 years. However, when my needs and curiosity changed, I switched it up and connected with various travel agencies. When I finally found Derek Edwards of Seattle or he found me, I was really on the road toward challenging nursing assignments to help build my career. My experience working with my recruiter, Derek Edwards has been excellent! Derek is a rare find in the travel business. He is a real gem in the our ever-changing, stressful, but exciting world of current healthcare. Derek is a hard-working professional recruiter who will never give up negotiating both the best financial and personal travel package for his clients and caregivers. He is extremely reliable, trustworthy, and is a great advocate for the integrity of our profession. Derek has a wonderful touch working with all people. His communication skills are highly regarded by hospitals, his clients, and his staff. I can always rely on his cheerful and thoughtful emails/phone calls. He is skillful at troubleshooting any potential problems or dilemmas that you might come across whether you want to work locally or across the nation. I highly recommend both Maxim Healthcare/TravelMax and my wonderful recruiter, Derek Edwards. 05/17/2018
  • I recommend doing your due deligence and research Maxim thoroughly. Sacramento office of Maxim is incompetent. They sent me through 5 visits to the same clinic to get my medical clearance instead of the customary 2 visits. They made promises of a sign on bonus they had no intention of keeping. Office manager is rude and confrontational. Couldn’t even offer an apology for the gross mismanagement of my medical clearance. Thank goodness I saw through them and pulled out before the contract started. Worst experience ever. I would rate them <1 in every category if I could. 02/20/2018
  • Really didnt like this company, they are rude and unreliable and I had nothing but issues which made my job stressful! I would never work here again. 02/01/2017
  • 3 Years with TravelMax/Maxim. TravelMax - great things to say, but you have to work with the Maxim people if TravelMax is not in that area. (Think California - LA, Orange county, San Diego from my experience. Also Phoenix, AZ.) They are great at upselling you and getting you submitted for contracts. They pay you sub-par, but you can negotiate. The paychecks don't often come on time. For me about 6 times last year and they say the next tuesday is when they can get me funds. Well the last time I threw a fit, I called the Head office, was told to go to the local office. Sit in the boardroom and don't leave until you make them get on the phone and guarantee (with tracking number) that it will be sent over night. (it was like pulling teeth, and I knew these recruiters for years.) Often times for contract I do per diems with same company. I lived in Santa Monica, I had two hospitals I did per diems with. Lakewood and Los Alamitos, everyone is local with the per diem scheduling and are aware of the traffic in LA. I would get a call for a late ER start per diem - like 10am or get there asap. I can get ready and go in 20 minutes, but the drive can be longer than 2 hours on bad days. Often times the agency would promise the hospital my start time of within an hour of their request and its impossible to get there. The hospital would be mad at my late arrival and I was told that get there asap - keep us updated, no set start time. It made me and the agency look like fools. Fortunately I am social and well spoken, have good relations with hospital staffing offices. They just started to call me for shifts to work around the incompetent agency office staff. The agency in the LA areas are just way too busy, understaffed and high turnover to get this all put together. They do not support you if the hospital cancels you beyond contracted - wont ask for the pay that is written into the contract for these situations. If you have a complaint or concern, they will not advocate for you. They will hide and even tell you, if they complain or say anything to the hospital- well then the agency might get blacklisted and no more travelers can be sent there. So yes, they will advocate for you blacklisting at hospital to save their "buttocks.". It was the TravelMax rep in Fl who kept me going this long, he was awesome. But even he could not fix when the LA office would submit me to places without consent, then not tell the hospital was not interested. I had one manager calling me for 2 weeks, I tried telling her I didn't get submitted with permission- that was interesting. They will "forget" to put housing into the contract just lowballing your pay to the point that taking the contract and finding housing - its impossible. Just do not work with Maxim. They have lawsuits just finishing and currently active with complaints from their own recruiters, the nurses, OT, home care negligence. This is my experience in CA only - Maxim Bad. Travelmax good - but will not be able to do important leg work of contracts in CA, so it goes to Maxim offices. Don't let that happen to you. 02/22/2016
  • Excellent agency 01/13/2016
  • Maxim was by far the most unprofessional company that I have encountered. Never again! 08/29/2015
  • From the very first encounter I was treated like and spoken to as if I am a color and not a person. Institutional racism is very clear. Initially I was put up in a hotel that was in the process of being renovated. I had to threaten to leave before they moved me to a better place. When I got my "so called" furnished apartment it had a bed that you fold out from a closet and a card table with two folding chairs. If I voiced an difference I was treated with indifference, even when it involved HIPPA violations. I could go on but I will stop here. 04/10/2015
  • This company will not stand behind their nurses. 01/06/2015
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