Travel Nursing Agency Ranking Results

Each ranking is averaged and updated on a continual basis. The highest score for an agency is 100.

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Travel Nursing Company Review of: Medical Staffing Options
(all time)
(within 1 year)
1. Knowledgeable3.84.7
2. Friendly4.44.8
3. Efficient3.84.6
4. Honest3.74.7
5. Pay rate44.3
6. Paycheck accuracy4.14.6
7. Housing3.74.3
8. Benefits3.64.3
9. Supportive3.94.7
10. Assignment selection available3.64.3
11. Individualized44.8
12. Insurance plan3.94.6
13. Reliable3.74.6
14. Accessible4.44.9
15. Reputable4.14.8
16. Accommodating4.14.8
17. Professional4.24.8
18. Paycheck arrival time4.44.8
19. Chances you will recommend this agency45.0
20. Chances you will work with them again45.0
Total Score (number or rankings)79.4(18)93.4(12)
  • Very pleased with MSO, this is my third contract with them and plan on staying with them!! 07/07/2018
  • Great company to work for. Excellent benefits, decent pay, paycheck always right & on time.My only complaint is that the assignments available in my specialty- psych- are limited. I would love to stay with MSO but may have to move on to find a job in the south. 05/05/2018
  • Absolutely love MSO. My recruiter has been a phenomenal advocate for me. He is extremely attentive and responsive. MSO certainly goes above and beyond expectations in accommodating and meeting the needs of their nurses. I have been a nurse for 42 years and have never been treated as well as with MSO. MSO "gets it". They understand nurses. 02/14/2018
  • Great company! 01/02/2018
  • The overtime pay used to be amazing. Now it is terrible!!! There's no incentive to pick up hours when your making less money after 40 hrs.. 12/20/2017
  • The agent working with me Elizabeth Warnement has provided exceptional service and has been very professional throughout the process. I truly appreciate the work that she and the company have provided me with. 12/18/2017
  • The aganecy has been a absolute pleasure to work for. I have absolutely no complaints at all, the staff has always treated me well, and I have never had a single issue. My recruiter, Elizabeth Warnement is fabulous. She looks out for me with contracts, remains available, and is always very responsive to me and any questions or concerns I have. 12/15/2017
  • na 12/15/2017
  • Elizabeth Warnement is The best recruiter!!! Personal, professional just a great overall attitude with everything that has come her way!!! I Always feel comfortable to ask questions or chat and responded too almost immediately. MSO has great bonuses and insurance. This company has been really great to work for and made my transition into this type of nursing seemless! 12/14/2017
  • Fast, friendly, and efficient! 12/14/2017
  • Michael Simone has been a great recruiter. There have been multiple issues working with this company but Michael always makes sure that my needs are taken care of. 12/14/2017
  • LOVE MY RECRUITER 11/10/2017
  • I love my recruiter, Michelle Tiberi. She is very knowledgeable and always there whenever I need her! 06/12/2017
  • Worst agency ever. Repeatedly messed up my paychecks. 07/03/2016
  • Frustrating. The company was unable to answer many questions that I , the nurse, had about the facility I was placed in. On many occasions tried to ask the hospital certain questions and was always referred back to the agency who , 9 times out of 10, had no clue what I was talking about. Paid via a tool called Field Glass that hospital used. Agency was to provide a pass code. The agency had no idea what field glass was let alone provide a pass code. Could deal with that, but it took them nearly a week and a half to figure the problem out with many emails back and forth to California. Since it was their clients tool to keep track of travel nursing hours, it would have been nice for them to have somewhat of a clue as to what the nurse was talking about. Here's a novel idea; nurse is asking agency a question about THEIR clients hourly tracking method ( the clients punch clock for travelers). Not one person in the agency had ever heard of this Field Glass thing. The novel idea is this, I know it's complicated!! The agency call the client (hospital) and ask them what this Field Glass thing is all about. Poor communication between the agency and the facility where the nurse was placed. On a positive note, they were VERY nice. Unfortunately, nice does not pay the bills. 06/17/2015
  • Some positives but mostly negatives with this agency. I started working for them because the pay seemed fair and they had assignments in a state I wanted to work in. The first assignment I was cancelled every other week, no guaranteed hours. I found out the staff nurses were pretty much making close to what I made and I was cancelled all the time. The second assignment I was promised reinbursements for classes and my nursing license, as well as a travel allowance to the state. I was only given the travel allowance. On a good note I have had not problem with pay checks on time and correct or with hospital competencies through my agency. They have this together!! My agent is very friendly but promises thing he can't deliver. 11/15/2014
  • Poor communication and lack of knowledge of my assignment on their part. Contract length was much shorter than I was told.continued to be asked for more paperwork along with many assessment tests that needed to be complete including PBDS after arriving to hospital. First pay check was wrong. It was a nightmare. 12/26/2013
  • Unreasonable demands - 5 TB tests? (None were positive) Repeatedly requested additional info - even weeks after assignment started - much more than ANY other company I have worked with. Last minute call-offs (on the way to work already!) without any compensation. MUCH miscommunication with hospital/staffing company. 11/22/2013
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